Hospital Complaint Letter Template UK

The Hospital Complaint Letter Template UK is offered in multiple formats, including PDF, Word, and Google Docs, featuring customizable and printable examples.

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Sample

Hospital Complaint Letter Template UK

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PDF – 1 PDF – 2

Hospital Complaint Letter Template UK

1. Patient Information



2. Hospital Information


3. Incident Details


4. Impact of Incident

5. Previous Complaints

6. Resolution Requested

7. Declaration

8. Signature


PDF

WORD

Examples

Hospital Complaint Letter Template UK (1)
To:
[Name of the Hospital]
[Hospital’s Address]
[City, Postcode]
Date:
[Date]
Subject:
Formal Complaint Regarding [Brief Description of the Issue]
Dear [Name of the Hospital Manager or Appropriate Contact],
I am writing to formally lodge a complaint regarding my experience at [Name of the Hospital] on [Date of Incident].
I received treatment for [Brief Description of Condition or Reason for Hospital Visit].
Details of the Complaint:
During my visit, I encountered the following issues:
1. [Description of Issue 1, e.g., long waiting times without explanation].
2. [Description of Issue 2, e.g., unprofessional behavior by staff].
3. [Description of Issue 3, e.g., lack of communication regarding my treatment].
As a patient, I expected to receive [Briefly explain the level of service or care you expected]. Unfortunately, my experience was far from satisfactory.
I would appreciate it if you could investigate this matter and provide me with a response regarding how you intend to address these issues. Additionally, I would like to know what measures will be taken to prevent similar experiences for future patients.
Thank you for your attention to this matter. I look forward to your prompt reply.
Yours sincerely,
[Your Name]
[Your Address]
[City, Postcode]
[Your Phone Number]
[Your Email Address]
Hospital Complaint Letter Template UK (2)
To:
[Name of the Hospital]
[Hospital’s Address]
[City, Postcode]
Date:
[Date]
Subject:
Complaint Regarding Inadequate Patient Care on [Date of Incident]
Dear [Name of the Hospital Manager or Appropriate Contact],
I am writing to formally express my dissatisfaction with the care I received during my stay at [Name of the Hospital] from [Start Date] to [End Date].
I was admitted for [Description of Condition] and was treated by [Name of Staff if applicable].
My complaints center around the following points:
1. [Description of Issue 1, e.g., delay in receiving necessary medication].
2. [Description of Issue 2, e.g., inadequate attention from nursing staff].
3. [Description of Issue 3, e.g., lack of proper facilities or equipment].
It was concerning to experience [Describe feelings, e.g., stress, confusion] due to these issues, particularly considering the nature of my health condition.
I kindly request that you address these concerns and inform me about the steps being taken to improve patient care standards in your facility.
Thank you for your prompt attention to my complaint. I expect to receive a formal response within [Specify Time Frame, e.g., 14 days].
Best regards,
[Your Name]
[Your Address]
[City, Postcode]
[Your Phone Number]
[Your Email Address]

Printable

PDF – 1 PDF – 2

Hospital Complaint Letter Template UK