The Customer Complaint Letter Template UK is offered in multiple formats, including PDF, Word, and Google Docs, and features customizable and printable examples.
Customer Complaint Letter Template UK Editable – PrintableSample
Customer Complaint Letter Template UK 1. Customer Information 2. Company Information 3. Complaint Details 4. Description of the Issue 5. Supporting Evidence 6. Expectations for Resolution 7. Previous Correspondence 8. Contact Information 9. Declaration 10. Signature and Date
PDF
WORD
Examples
[Your Name]
[Your Address]
[Your City, Postcode]
[Your Phone Number]
[Your Email]
[Recipient’s Name]
[Company Name]
[Company Address]
[Company City, Postcode]
[Date]
Formal Complaint Regarding [Issue]
I am writing to formally express my dissatisfaction with [describe the issue, e.g., a defective product, poor service, etc.] that I experienced on [date of the incident].
On [date], I [describe actions taken, e.g., bought a product, booked a service] at [location or website]. Unfortunately, [provide details of the problem, including specific examples, such as product defects, delays, customer service issues, etc.].
I would appreciate it if you could take the following actions to resolve my complaint: [list specific resolutions you seek, e.g., a full refund, replacement, apology, etc.].
I have attached [mention any relevant documents, such as receipts, photographs, correspondence] to support my complaint.
I trust you will treat this matter with the urgency it deserves and look forward to your prompt response by [specific date if applicable]. Thank you for your attention to this matter.
[Your Signature (if sending a hard copy)]
[Your Printed Name]
[Your Name]
[Your Address]
[Your City, Postcode]
[Your Phone Number]
[Your Email]
[Recipient’s Name]
[Company Name]
[Company Address]
[Company City, Postcode]
[Date]
Complaint Regarding [Issue]
I am writing to formally complain about [explain the nature of the complaint, e.g., a service received that did not meet expectations, an unsatisfactory product]. This occurred on [specific date] during my experience with [Company Name].
On [date], I encountered the following issues: [provide a detailed account of the incident, including any interactions with staff or service descriptions that contributed to your unhappiness].
To rectify this situation, I request [list your desired outcome, e.g., compensation, service redo, etc.]. It is important to me that you address this issue to restore my faith in [Company Name].
Attached are copies of [relevant documents, such as invoices, emails, etc.], that support my claims regarding this matter.
I hope that you will take my complaint seriously and respond by [specific date]. Thank you for your prompt attention to this matter.
[Your Signature (if sending a hard copy)]
[Your Printed Name]
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